Advice:

Jump to: advice

For Individuals:

If you suspect you have been the victim of a phishing attack: Contact your Bank, Credit Card company, PayPal, e-gold or eBay straight away. They should be able to give you advice on what to do next.
If the Phishery has helped you to avoid becoming a victim: Then we've won! But do drop us a line to let us know, as we will take all the praise we can get ;-)
If you want to report a phishing email that you can't see in the Phishery: We don't offer this service yet, but are working on it. The Phishery has been so popular that we are concerned about how we will cope with the load once we offer the service. But do send us your thoughts on what you would like from this kind of service!
If you want to check an email you have received to see if it is a phishing email: Because of the resources required, we are not sure if we can offer this as a free service. However, if you are using your computer at work, then ask your IT Manager or IT decision maker to contact us, and we will help your company implement solutions to the phishing problem.

If your website has been compromised and is hosting a fake site: Then you need incident response right away. Contact us on +44 7971 973235 and we will help fix the problem, find the cause, and manage the process to minimise losses of service and reputation to you and your customers.
If you want to protect your company and users from phishing attacks: Call us on +44 1274 736223, or send an email to consulting(AT)ecsc(DOT)co(DOT)uk, and we will be happy to discuss the ways in which we can help design, implement, and manage a security system to protect your network from phishing and other threats

If you want to receive alerts when phishing sites are on your network: Then email us at phishery(AT)ecsc(DOT)co(DOT)uk, and let us know an address to which we can send automated email alerts when a phishing site is discovered on your network
If you want improve the detection of phishing attacks on your networks or for your customers: Talk to us on +44 1274 736223 or send an email to consulting(AT)ecsc(DOT)co(DOT)uk, to find out how we can help design and implement solutions to this and other network security issues

If you want to be notified of sites targeting your customers: Then send us an email at phishery(AT)ecsc(DOT)co(DOT)uk, providing us with an email address to which automated alerts of new phishing sites can be sent, as they are discovered.
If you want to find out how we can help protect you and your customers from phishing attacks: Talk to us on +44 1274 736223 to find out about the ways in which we have helped other banks and building societies, with services ranging from security research to social engineering testing, or visit the ECSC web site at www.ecsc.co.uk.

If you are an AV or security company and want to improve your product or service's detection of phishing attacks: We currently provide information for a number of AV solutions, including clamav, to enable those organisations to generate signatures for phishing attacks, Data available includes both URLs and sample phishing emails. Send us an email at phishery(AT)ecsc(DOT)co(DOT)uk if you want to find out more about how we can help you improve your product.
If you are after data on phishing attacks for a research project: We are keen to help researchers improve their understanding of the latest phishing threats. The Phishery has a vast amount of up to the minute data available. Contact us by email at phishery(AT)ecsc(DOT)co(DOT)uk to discuss your project, and how you would like to use the data.
If you would like to help improve the Phishery: If you have ideas about how we can improve the Phishery, or good sources of data, then let us know about them by emailing phishery(AT)ecsc(DOT)co(DOT)uk.

For incident response: +44 7971 973235 outside the UK; 07971 973235 inside the UK
To find out how our expertise can help you with your IT security systems: Send an email to consulting(AT)ecsc(DOT)co(DOT)uk, or call +44 1274 736223 or 01274 736223 inside the UK
To find out more about the company behind the Internet Defence Phishery: Visit the ECSC website
To find out more about the people behind the Internet Defence Phishery and our security research: Read the weblog at www.internetdefence.net
For inquiries or questions about the Internet Defence Phishery: Send an email to phishery(AT)ecsc(DOT)co(DOT)uk